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Signed in as:
filler@godaddy.com
# Terms and Conditions
*Effective Date: 03/17/2025
*1. Introduction*
These Terms and Conditions ("Terms") govern your use of the DC Diecast website www.dcdiecast.com, and your purchase of products from DC Diecast ("we", "us", or "our"). By using the Site or purchasing products from us, you agree to be bound by these Terms.
*2. Eligibility*
You must be at least 18 years old to use the Site or purchase products from us.
*3. Product Information*
We strive to provide accurate product information, but we cannot guarantee that product descriptions, images, or specifications are accurate, complete, or up-to-date.
*4. Pricing and Payment*
1. Prices are subject to change without notice.
2. We accept various payment methods, including credit cards and PayPal.
3. You agree to pay all applicable taxes and shipping fees.
*5. Shipping and Delivery*
1. We strive to ship products within 1-2 business days of receiving your order except on preorder item. On preorders 1-2 business days of receiving the item
2. Shipping rates and delivery times are estimates and may vary.
3. You agree to provide accurate shipping information.
*6. Returns and Refunds*
Our Return and Refund Policy is available on the website. You agree to comply with this policy.
*7. Intellectual Property*
The Site and its contents, including product images and descriptions, are our property or the property of our licensors. You agree not to reproduce, distribute, or display any Site content without our prior written consent.
*8. Disclaimer of Warranties*
The Site and products are provided "as is" and "as available" without warranties of any kind, express or implied.
*9. Limitation of Liability*
We shall not be liable for any damages, including consequential, incidental, or punitive damages, arising from your use of the Site or products.
*10. Indemnification*
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your breach of these Terms.
*11. Governing Law*
These Terms shall be governed by and construed in accordance with the laws of the USA or West Virginia as they apply. Any disputes arising from these Terms shall be resolved through the State of West Virginia.
*12. Changes to Terms*
We reserve the right to modify or update these Terms at any time without notice. Your continued use of the Site or purchase of products from us constitutes your acceptance of any changes to these Terms.
*13. Contact Us*
If you have any questions or concerns about these Terms, please contact us at:
*14. Shop with confidence guarantee*
The refund set fourth in this promise only applies if there is negligence on our part to package the item properly, or are unable to fulfill your order due to a cancelation on our part.( this does not apply to cancelations by the manufacturer or buyer) all our packages are video documented during the packaging process for quality assurance. If the item is damaged by the shipping company, we will give a full refund of retail plus the shipping unless the item is a single item shipped with multiple items.
Fraud will not be tolerated at anytime and we reserve the right to seek compensation to the fullest extent of the law.
By using the Site or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms.
# Refund Policy
At DC DIECAST, we strive to provide our customers with the highest quality products and exceptional service. However, we understand that sometimes issues may arise, and we want to ensure that our customers are completely satisfied with their purchases.
*Refund Eligibility*
To be eligible for a refund, the following conditions must be met:
1. The item must be in its original condition, with all original packaging and accessories included.
2. The item must be returned within 15 days of delivery.
3. The customer must provide proof of purchase, such as an order number or receipt.
*Refund Process*
To initiate a refund, please follow these steps:
1. Contact our customer service team via email ScottC@dcdiecast.com to request a refund.
2. Provide the required information, including the order number, reason for return, and proof of purchase.
3. Our customer service team will review the request and provide instructions on how to proceed with the return.
*Refund Methods*
Refunds will be issued in the original form of payment, unless otherwise agreed upon. Refunds will be processed within 3-5 business days of receiving the returned item.
*Exceptions*
The following items are not eligible for refunds:
1. Custom or specialty orders.
2. Items that have been damaged or altered by the customer.
3. Items that are no longer in their original condition.
*Contact Us*
If you have any questions or concerns about our refund policy, please don't hesitate to contact us:
[Email] ScottC@dcdiecast.com
[Phone Number] 276-200-7770
Thank you for shopping with DC DIECAST. We appreciate your business and look forward to serving you in the future.
We take all forms of fraud seriously and will use the fullest extent of the law against fraudulent returns.
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